REFUND POLICY
A legal disclaimer
All refund requests are subject to approval based on our refund policy. We reserve the right to deny refunds for items that do not meet our return conditions. Shipping fees are non-refundable, and the customer is responsible for return shipping costs unless the item is defective or incorrect. By making a purchase, you agree to these terms. For more details, contact info@brazilianswim.com.
Refund Policy - the basics
1️⃣ Eligibility – Refunds are available for items that are returned within 7 days of receiving your order and are in original, unused condition.
2️⃣ Non-Refundable Items – Certain items, such as sale items or perishable goods, may not be eligible for refunds.
3️⃣ Return Process – To request a refund, please contact us at info@brazilianswim.com with your order details.
4️⃣ Refund Method – Refunds will be processed to the original payment method within 2 business days after the returned item is received and inspected.
5️⃣ Shipping Fees – Shipping charges are non-refundable, and the customer is responsible for return shipping unless the item is defective or incorrect.
For any questions, please contact us at info@brazilianswim.com.